Return Policy at Custom Class, we strive to provide high-quality tuning parts and a seamless shopping experience. If you need to return an item, we offer a clear and transparent process to ensure your satisfaction.
Return Policy: Eligibility for Returns
To qualify for a return, please make sure:
✔ The item is unused, uninstalled, and in its original packaging.
✔ You initiate the return within 14 days of receiving your order.
✔ You provide proof of purchase (order confirmation or invoice).
✔ Custom-made or special-order items cannot be returned unless they are defective.
If your product meets these conditions, you can proceed with the return request.
How to Initiate a Return
1️⃣ Contact our support team at CustomClass.net with your order details.
2️⃣ Attach photos and a description of the issue (if applicable).
3️⃣ Ship the item to the return address provided by our team.
4️⃣ After inspection, we will process your refund or exchange.
Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.
Refund Processing
✔ Refunds are issued via the original payment method.
✔ Processing time: 5-7 business days after we receive and inspect the item.
✔ Shipping fees are non-refundable, except in cases of damaged or incorrect orders.
If you’re looking for an alternative product, explore our exterior parts collection for high-quality replacements.
Exchanges & Replacements
✔ Defective or incorrect items can be exchanged at no extra cost.
✔ If a replacement is unavailable, we will issue a full refund.
✔ Exchanges must follow the same eligibility rules as returns.
Why Shop with Us?
✔ Clear and simple return process
✔ High-quality tuning parts designed for premium cars
✔ Fast and secure worldwide shipping
✔ Dedicated customer support to assist with any issues
If you have any questions, feel free to contact us. We’re here to help! 🚀